Your Karisma Gourmet Inclusive® Experience

From pre-arrival service to personalized al fresco check-in, you won’t have to lift a finger to settle into paradise. Your stay at Azul Villa Esmeralda grants you the 24-hour service of a Majordomo, otherwise known as a butler. Along with a dedicated staff of eight, your Majordomo will take care of all aspects of your stay. A luxury vacation isn’t complete without tantalizing cuisine. Enjoy the innovative delicacies prepared by your personal chef, using only the freshest ingredients grown in the greenhouse of El Dorado Royale, by Karisma.

  • 24 hour Majordomo Service
  • Private Chef included 3 meals per day
  • Pre-arrival service by Butler
  • Welcome glass of sparkling wine and fresh scented towels
  • Private In-Villa Check in/out
  • Full Access to 4 Diamond AAA Gourmet Inclusive Azul Beach Resort Riviera Cancun
  • Kids Club access
  • Non-motorized water sports: kayaks, snorkeling gear, boogie boards, hobby cat.
  • Once daily restocked beverage fridge with house wine, soft drinks, water and beer.
  • 24hrs Room Service
  • Twice daily maid service
  • Darts, Wii Console, board games, volleyball, soccer ball, Frisbee, paddleball set, badminton set, water guns, DVD Library , Ping Pong Table & pool floats
  • Daily Newspaper: USA Today
  • Baby and children essentials such as: strollers, cribs, baby milk heaters, bottle sterilizers, baby stepping stool, baby bathrobe & slippers, baby crib or pack n play, would the pack n play, stroller, baby bottle warmer, baby bottle sterilizer, baby food (Gerber puree), baby monitor, baby change table with bath, Hooded baby towel.
  • Wireless internet connection
  • Charcoal Grill (on demand per request)

Azul Beach Riviera Cancun Resort, by Karisma

Just steps away from your Villa sits the AAA Four Diamond Azul Beach Resort Riviera Cancun, by Karisma just waiting to be discovered. Enjoy full access to the endless activities, amenities, cuisine, and entertainment that are included in the Gourmet Inclusive® Experience, free of charge. The hotel offers seven distinct restaurants and six bars where our star chefs prepare otherworldly delights.

  • All meals and specialty snacks from our seven spectacular restaurants
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands at our six tantalizing bars
  • Azulitos Playhouse
  • Daily activities program
  • Fitness Center
  • Three immaculate pools
  • Nightly entertainment
  • Vassa Spa

Azulitos Playhouse

They’ll never forget the fun they had at Azulitos Playhouse. With fully themed activities planned every day and trained professionals always ready to encourage play, this is a fan favorite at Azul Beach Resort Riviera Cancun. After you drop off the kids, you’re free to explore on your own and enjoy Karisma Gourmet Inclusive dining, Vassa Spa, king-sized Bali beach beds with butler service and the beautiful beaches of Mexico.

Paradise with a cherry on top

Not included in your karisma gourmet inclusive® experience package.
The following can be arranged through the majordomo at an additional cost.:

  • Aromatherapy package
  • Babysitting service
  • Candlelight romantic dinner
  • Cooking classes (with private chef)
  • Deep sea fishing
  • Delivery service of specialty food items
  • Dry cleaning services
  • Flower delivery service
  • Golf courses nearby
  • In-Villa live entertainment: mariachis, saxophone, lounge music band, live music: guitar and private DJ
  • Medical service
  • Personal trainer
  • Photo session
  • Private DJ
  • Private Spanish lessons
  • Private tequila tasting
  • Private yoga/pilates by the beach
  • Roundtrip transportation from the Cancun International Airport
  • Sky Pier massage & Sky Pier dinner
  • Spa treatments
  • Theme Parties: lounge, black and white, kids themes and more
  • Wine from vintage wine list
  • Yacht service

Karisma Hotels & Resorts®

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