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2020 Global Traveler’s named #4 of top 10 Best All-Inclusive Resort

AAA Inspector's best of Recreation 2018 logo | Karisma Hotels & Resorts®

AAA Inspector's Best of Recreation

2018 - Inspector's Best of Recreation - El Dorado Maroma, Riviera Maya a Spa Resort by Karisma

Four diamond award by AAA logo | Karisma Hotels & Resorts®

AAA Four Diamond Awards

The AAA Diamond Rating Process is North America's premier hotel rating program. Approximately 32,000 hotels throughout the United States, Canada, Mexico, and the Caribbean are AAA Approved and Four Diamond Award establishments are upscale in all areas. Accommodations are progressively more refined and stylish. The physical attributes reflect an obvious enhanced level of quality throughout. The fundamental hallmarks at this level include an extensive array of amenities combined with a high degree of hospitality, service, and attention to detail.

Five diamond award sponsored by AAA logo | Karisma Hotels & Resorts®

AAA Five Diamond Awards

A Five Diamond restaurant is renowned and consistently provides a world-class experience. This is "haute cuisine" at its best. Menus are cutting edge, using only the finest ingredients available. Food is prepared in a manner that is highly imaginative and unique. The combination of technique and ingredients is extraordinary, reflecting the impeccable artistry and awareness of highly-acclaimed chefs. A maître d' leads an expert service staff that exceeds guest expectations by attending to every detail in an effortless and unobtrusive manner.

2014 - Five Diamond Award - Le Chique Restaurant, located at Azul Sensatori Mexico

Readers choice award sponsored by Travel Weekly 2014 logo | Karisma Hotels & Resorts®

Travel Weekly Readers Choice Award

Once a year, Travel Weekly honors the best in travel with its Readers Choice Awards. Winners are selected from two rounds of voting during which all of Travel Weekly's readers are invited to choose the suppliers who have lead the way in products and service during the year.

2015-2014, 2012-2008 - Best Boutique Hotel Chain — Karisma Hotels & Resorts

Magellan awards by Travel Weekly logo | Karisma Hotels & Resorts®

Travel Weekly Magellan Awards

From design to marketing to services, the Travel Weekly Magellan Awards honors the best in travel and salutes the outstanding travel professionals behind it all. All winners are featured in a special issue of Travel Weekly.

2015 — Gold Magellan Award — Hospitality, TV Commercial- Azul Hotels

2015 — Gold Magellan Award — Hospitality, TV Commercial- El Dorado Spa Resorts

2015 — Gold Magellan Award — Hospitality, Beach Resort- El Dorado Maroma

2015 — Silver Magellan Award — Hospitality, Family Resort- Azul Hotels

2015 — Silver Magellan Award — Hospitality, Loyalty Program- Karisma Hotels & Resorts

2014 — Gold Magellan Award — Hospitality, Pool Design - Generations Riviera Maya

2014 — Silver Magellan Award — Hospitality, Beach Hotel - Azul Sensatori Jamaica

2014 — Silver Magellan Award — Hospitality, Family Resort - Generations Riviera Maya

2013 — Gold Magellan Award — Hospitality, Loyalty Program - Karisma Hotels & Resorts

2013 — Silver Magellan Award — Eco-Friendly Hotels & Resorts

2013 — Gold Magellan Award — Spa Design - Azul Beach

2012 — Gold Magellan Award — Overall Family Resort - Azul Hotels

2012 — Gold Magellan Award — Gourmet Inclusive Honeymoon and Anniversary Consultant Program & Packages - Karisma Hotels & Resorts

2012 — Gold Magellan Award — Hospitality, Overall Social Media Campaign - Karisma Hotels & Resorts

2011 — Gold Magellan Award — Hospitality, Loyalty Program - Karisma Hotels & Resorts

2011 — Gold Magellan Award — Hospitality, Eco-Friendly/Going Green - Karisma Hotels & Resorts

2010 — Silver Magellan Award — Hospitality, Web Marketing/Advertising - Karisma Hotels & Resorts

2009 — Gold Magellan Award — Hospitality, Loyalty Program - Karisma Hotels & Resorts

2009 — Silver Magellan Award — Hospitality, Best Beach Resort - El Dorado Maroma

Green Medal award logo | Karisma Hotels & Resorts®

Green Globe Certification

The Green Globe certification is a structured assessment of the sustainability performance of travel and tourism businesses and their supply chain partners. Businesses can monitor improvements and document achievements leading to certification of their enterprises' sustainable operation and management.

2016, 2014, 2012 — Sustainability Travel & Tourism — El Dorado Royale

2016, 2014, 2012 — Sustainability Travel & Tourism — El Dorado Casitas Royale

2014, 2012 — Sustainability Travel & Tourism — El Dorado Maroma

2016, 2014, 2012 — Sustainability Travel & Tourism — El Dorado Seaside Suites

2016, 2014-2012 — Sustainability Travel & Tourism — Azul Beach

2016, 2014 — Sustainability Travel & Tourism — Azul Sensatori Mexico

2016, 2014 — Sustainability Travel & Tourism — Azul Fives

Traverlers' choice 2016 award sponsored by Trip Advisor logo | Karisma Hotels & Resorts®

Trip Advisor Travelers' Choice Awards

The very best of travel chosen by millions of travelers.

2016 - Top 10 Best All-Inclusive Resorts for Families - Azul Beach

2016 - Top 25 Hotels for Families in Mexico - Azul Fives

2016 - Top 25 Hotels for Romance in Mexico - El Dorado Maroma & El Dorado Casitas Royale

2016 - Top 25 All-Inclusive Resorts in Mexico - El Dorado Maroma & Sensimar Seaside Suites

2016 - Top 25 Hotels for Service in Mexico - El Dorado Maroma

2016 - Top 25 Hotels in Croatia - Sensimar Makarska

2016 - Top 25 Most Popular Hotels in Colombia - Allure Chocolat

2016 - Top 25 Hotels for Service - Allure Chocolat

2016 - Top 25 Most Popular Hotels in Colombia - Allure Aroma Mocawa Hotel

2015 - Top 25 Hotels for Romance in Mexico - El Dorado Casitas Royale

2014 - Top 25 Hotels for Romance in Mexico - El Dorado Casitas Royale, El Dorado Maroma & El Dorado Seaside Suites

2014 - Top 25 Hotels for Families in the World - Azul Beach

2012 - Top 25 Hotels for Romance in Mexico - El Dorado Casitas Royale & El Dorado Maroma

2011 - Top 10 Relaxation/Spa Hotels in the Caribbean & Mexico - El Dorado Casitas Royale

Trip Advisor Certificate of Excellence

The TripAdvisor Certificate of Excellence is awarded to properties that consistently achieve outstanding traveler reviews on TripAdvisor.

2014 - Azul Beach

2014 - Azul Fives

2014 - Azul Sensatori Mexico

2014 - El Dorado Casitas Royale

2014 - El Dorado Royale

2014 - El Dorado Maroma

2014 - El Dorado Seaside Suites

2011 - Azul Beach

2011 - Azul Sensatori Mexico

Travel + Leisure logo | Karisma Hotels & Resorts®

Travel + Leisure Awards

2014 - Best of the Best Gourmet Award: Le Chique, located at Azul Sensatori Mexico

2012 - Best Tasting Menu Gourmet Award: Le Chique, located at Azul Sensatori Mexico

2012 - Smitty Award - Karisma Hotels & Resorts

2011 - One of the Hip Gourmet Inclusive Hotels - Azul Beach

Traveler award by Condé Nast logo | Karisma Hotels & Resorts®

Condé Nast Travel Awards

2015 - Top 20 Resorts in Mexico (Caribbean Coast) - Generations Riviera Maya

2015 - Top 100 Hotels & Resorts in the World - Generations Riviera Maya

2015 - Top 20 Resorts in Mexico (Caribbean Coast) - El Dorado Maroma

2013 - Top 30 Resorts in Cancun and the Yucatan - El Dorado Casitas Royale

2013 - Top 30 Resorts in Cancun and the Yucatan - El Dorado Seaside Suites

2013 - Top 30 Resorts in Cancun and the Yucatan - Azul Sensatori Mexico

2013 - Top 30 Resorts in Cancun and the Yucatan - El Dorado Maroma

2013 - World's 100 Best Hotels - El Dorado Maroma

Award of Excellence by Wine Spectator 2012 logo | Karisma Hotels & Resorts®

Wine Spectator's Award

Wine Spectator's Restaurant Wine List Awards recognize restaurants whose wine lists offer interesting selections, are appropriate to their cuisine and appeal to a wide range of wine lovers.

2012-2011 - Award of Excellence: D'Italia Restaurant - El Dorado Royale

-2011 - Award of Excellence: Mia Casa Restaurant - El Dorado Seaside Suites

2011-2012 - Award of Excellence: Mio Restaurant - El Dorado Maroma

2012-2011 - Award of Excellence: Sea Olive Restaurant - Azul Fives

2012-2010 - Award of Excellence: Le Chique Restaurant - Azul Sensatori Mexico

2012-2010 - Award of Excellence: Sabores Restaurant - El Dorado Maroma

2012-2008 - Award of Excellence: Fuentes Restaurant - El Dorado Royale

2012-2008 - Award of Excellence: Sabores Restaurant - El Dorado Seaside Suites

2011 - Award of Excellence: Siena Restaurant - Azul Sensatori Mexico

Travelife award logo | Karisma Hotels & Resorts®

TraveLife Awards

Achieving a Travelife award isn't easy - it requires management and staff commitment, investment of time and money, and can even lead to a business totally transforming the way it operates. All Travelife certified hotels and accommodations must undertake an independent on-site audit to prove they meet our strict criteria before they receive a Travelife award.

2015, 2012 - Sustainability Gold Award - El Dorado Royale

2015, 2012 - Sustainability Gold Award - Azul Beach

2015, 2012 - Sustainability Gold Award - Azul Sensatori Mexico

2015 - Sustainability Gold Award - El Dorado Casitas Royale

2015 - Sustainability Gold Award - El Dorado Maroma

2015 - Sustainability Gold Award - Azul Fives

2012 - Sustainable Tourism Silver Award - El Dorado Casitas Royale

2012 - Sustainability Gold Award - El Dorado Seaside Suites

2012 - Sustainable Tourism Silver Award - El Dorado Maroma

2012 - Sustainable Tourism Silver Award - Azul Fives

TUI award logo | Karisma Hotels & Resorts®

TUI Awards

World Travel Awards serves to acknowledge, reward and celebrate excellence across all sectors of the global travel and tourism industry.

2012 - First Choice Gold Medal Award: Best Premier Accommodations - El Dorado Royale

2012 - First Choice Gold Medal Award: Best Premier Accommodations - El Dorado Casitas Royale

2012 - Gold Medal Award: Best Couples Accommodations - El Dorado Seaside Suites

2012 - Gold Medal Award: Best Accommodations - Azul Sensatori Mexico

2012 - First Choice Gold Medal Award: Five Sun Accommodations - Azul Fives

2011 - First Choice Gold Medal Award: Best Premier Accommodations - El Dorado Royale

2011 - First Choice Top Gold Medal Award- El Dorado Royale

2011 - First Choice Gold Medal Award: Best Premier Accommodations - El Dorado Casitas Royale

2011 - First Choice Top Gold Medal Award- El Dorado Casitas Royale

2010 - First Choice Gold Medal Award: Best Tropical Accommodations - El Dorado Royale

2010 - First Choice Gold Medal Award: Premier Accommodations - El Dorado Casitas Royale

2010 - First Choice Gold Medal Award: Premier Accommodations - El Dorado Seaside Suites

Thompson awards logo | Karisma Hotels & Resorts®

Thomson Awards

World Travel Awards serves to acknowledge, reward and celebrate excellence across all sectors of the global travel and tourism industry.

2012 - Gold Medal Award: Achievement in Sustainable Tourism Initiatives - El Dorado Seaside Suites

2011 - Gold Medal Award: Best Couples Accommodation - El Dorado Seaside Suites

2011 - Gold Medal Award Winner - El Dorado Seaside Suites

2011-2010 - Gold Medal Award: Best Accommodations - Azul Sensatori Mexico

MLT vacation award logo | Karisma Hotels & Resorts®

MLT Vacations Award

The annual Quality Assurance Award is earned by hotels, destination management companies and car rental companies that achieve a 99% customer satisfaction index, a 99% product delivery performance, and a minimum of 100 bookings, during the preceding 12 months.

2013 - Quality Assurance Award - El Dorado Seaside Suites

2013, 2011 - Quality Assurance Award - El Dorado Casitas Royale

2013, 2009 - Quality Assurance Award - Azul Beach

2011-2010 - Quality Assurance Award - El Dorado Royale

Travel channel award logo | Karisma Hotels & Resorts®

Travel Channel Award

The winners are chosen by Travel Channel expert panel of advisors.

Top Ten Beaches in the World: Maroma Beach, where El Dorado Maroma is located

Travel channel award logo | Karisma Hotels & Resorts®

Monarc.ca Award

Monarc.ca, the most respected independent Canadian site of hotel reviews for Canadian travelers.

2010 - Canadian Travelers Choice Award - Karisma Hotels & Resorts

Travel channel award logo | Karisma Hotels & Resorts®

Sherman's Travel Award

2011- Top 10 All-Inclusive Beach Resort Award - Azul Beach

The reader's choice award by About.com logo | Karisma Hotels & Resorts®

About.com Reader's Choice Award

This popular reader-driven awards program began on About.com's technology channel in 2008 and has expanded to highlight the best products, features and services across a wide variety of topics.

2010- Best Hotel Kids' Program - Azul Sensatori Mexico

Travel channel award logo | Karisma Hotels & Resorts®

MARTI Program Certificate

2015- Azul Sensatori Mexico

2015- Azul Fives

Wave award by TravelAge West 2011 logo | Karisma Hotels & Resorts®

Travel Age West Wave Award

TravelAge West celebrates the best travel industry products in its annual WAVE awards. The WAVE (Western Agents' Votes of Excellence) Awards provide travel agents in the Western United States with a forum to recognize the best travel supplier partners.

2012- Best New Property or Major Renovation - Azul Fives

Insider's select award by Expedia logo | Karisma Hotels & Resorts®

Expedia Insiders' Select

The Expedia Insiders Select is an annual award recognizing the very best hotels available in Expedia's global marketplace, as judged by the experiences of Expedia's customers. Based on more than 500,000 guest reviews submitted annually by Expedia travelers, only 650 hotels out of 150,000 Expedia properties were designated as the 2012 worldwide award recipients. These properties have been identified by Expedia customers as consistently delivering superior services, an exceptional guest experience and notable value. Insiders' Select helps travelers make confident decisions when planning their leisure or business trips.

2012- Top Ranked Properties - El Dorado Royale

2020 Travvy Awards – Gold for  Best Hotel Chain – Overall

Karisma Hotels & Resorts

  • 2020 Global Traveler’s named #4 of top 10 Best All-Inclusive Resort
  • 2020 Travvy Award Gold for Best Hotel Chain Overall
  • 2020 Travvy Award Gold for Best Hotel Chain All-Inclusive
  • 2019 Readers Award for Best Hotel Restaurant in Mexico by Mexico Food and Travel  
  • 2019 Latin America’s 50 Best Restaurants by The World’s 50 Best– Ranked #32 out of 50 Restaurants
  • 2018 Latin America’s 50 Best Restaurants by The World’s 50 Best – Ranked #34 out of 50 Restaurants
  • 2019 TravelPulse Travvy Awards Best Hotel Chain All-Inclusive- Silver
  • 2018 Recommend Best All-Inclusive Luxury Chain- Gold
  • 2018 Recommend Best All-Inclusive Cuisine- Gold
  • 2017 TUI Environmental Champions
  • 2017 Travvy Silver Award for “Best Hotel Group – All-Inclusive”
  • 2016 Travel Weekly Reader’s Choice Awards for boutique hotel chain – Karisma Hotels & Resorts
  • 2016 AAA Four Diamond Award
  • 2016 Travvy Award for Best Overall Hotel, Mexico
  • 2015 Travel Weekly Silver Magellan Award- Hospitality, Loyalty Program for Karisma Hotels & Resorts
  • 2013 Travel Weekly Gold Magellan Award- Hospitality, Loyalty Program for Karisma Hotels & Resorts
  • 2012 Travel Weekly Gold Magellan Award - Gourmet Inclusive Honeymoon and Anniversary Consultant Program & Packages
  • 2012 Travel Weekly Gold Magellan Award - Overall Social Media Campaign
  • 2013 Travel Weekly Silver Magellan Award – Eco-Friendly Resort
  • 2011 Travel Weekly Gold Magellan Award - Best Travel Agent Loyalty Program for GIWC
  • 2011 Travel Weekly, Gold Magellan Award - Eco-Friendly/Going Green resort category for Karisma Hotels & Resorts
  • 2010 Travel Weekly Silver Magellan Award-Web Marketing/Advertising
  • 2009 Gold Magellan Award- Best Travel Agent Loyalty Program
  • Voted Best Boutique Hotel Chain by Travel Weekly’s Reader’s Choice Awards, 2008, 2009, 2010, 2011, 2012, 2014, 2015

El Dorado Spa Resorts and Azul Beach Resorts, by Karisma

  • 2015 Gold Travel Weekly Magellan Award Winner in the Hospitality TV Commercial category- Azul Hotels and El Dorado Spa Resorts
  • 2015 Travel Weekly Silver Magellan Award – Hospitality, Family Resorts for Azul Hotels
  • 2014 TripAdvisor Certificate of Excellence
  • 2012 Travel Weekly Gold Magellan Award - Overall Family Resort for Azul Hotels
  • 2012 Travel + Leisure Smitty Award – Social Media
  • 2010 Monarc.com Canadian Travelers Choice Award
  • Vacances Air Canada Vacation, 2005 Partner Recognition Day, May 2005
  • Most Improved Achievement in Sustainable Tourism by Thomson and First Choice

Azul Beach Resort Riviera Cancun

  • 2019 Readers Award for Best Hotel Restaurant in Mexico by Mexico Food and Travel
  • 2019 Latin America’s 50 Best Restaurants by The World’s 50 Best– Ranked #32 out of 50 Restaurants
  • 2018 Latin America’s 50 Best Restaurants by The World’s 50 Best – Ranked #34 out of 50 Restaurants
  • 2019 EarthCheck Certified Silver Status
  • 2018 Guest Review Award 2018 from Booking.com
  • 2018 Green Globe Certification for Sustainable Management & Operation
  • 2017 Conde Nast Traveler Reader’s Choice Awards – Top Resorts in Eastern Mexico  
  • 2017 TripAdvisor’s Family Vacation Critic Favorite Award Winner
  • 2017 TripAdvisor Certificate of Excellence
  • 2017 TripAdvisor Silver GreenLeaders Award
  • 2017 Best Hotels in Mexico by U.S. News & World Report
  • 2017 Cheap Caribbean Noble Beach Prize for “Most Divine Dining- Le Chique”
  • 2016 Conde Nast Traveler Reader’s Choice Awards – Top 30 Best Resorts in Mexico (Caribbean Coast)
  • 2014 TripAdvisor Certificate of Excellence
  • AAA Four Diamond Award 2012, 2013, 2014, 2015, 2016, 2017
  • AAA Five Diamond Award – Le Chique Restaurant 2014, 2015, 2016, 2017
  • 2013-2014 Flora, Fauna y Cultura de México, A.C. – Turtle Friendly Hotel – Gold Certification
  • 2013 Saniconsult – Special Award : Recreational water control & legionella control
  • 2013 Saniconsult – Best Mexico Restaurant – Siena
  • 2013 Saniconsult – Safety Award 2013
  • 2013 Conde Nast Travel Top 30 Resorts in the Cancun and Yucatan
  • 2012 Travel Weekly Magellan Awards Family-Friendly Fun
  • 2012 Saniconsult – Special Award : Accomplishment of high hygiene standards
  • 2012 Travel + Leisure Gourmet Award for Best Tasting Menu – Le Chique
  • 2012 Gold Medal Award from Tui- Best Accommodation
  • 2011 TripAdvisor Certificate of Excellence
  • Green Globe Certification for Sustainable Travel & Tourism 2014, 2016
  • 2011 Interval International – Premier Resort, an outstanding resort providing excellent service
  • About.com 2011 Readers' Choice Award in the Best Hotel or Resort Kids' Program category
  • Trip Advisor Certificate of Excellence for 2011
  • 2011 Travel Age West Wave – Editor’s Pick, Best All Inclusive Resort Mexico
  • Wine Spectator’s Awards of Excellence at Le Chique restaurant, 2010, 2011, 2012, 2016, 2017
  • Wine Spectator’s Awards of Excellence at Siena restaurant, 2011, 2016, 2017
  • Thomson Gold Medal Award: Best Accommodations, 2010, 2011
  • The first Multi-Generation Luxury Hotel
  • Travelife Sustainability Gold Level Award
  • Certificate from MARTI Program
  • Gold award for Travelife sustainable tourism
  • Gold Awards for Top Performance by TUI Travel PLC

Azul Beach Resort Negril

  • 2020 Travvy Awards Gold for Best Luxury Hotel/Resort – Caribbean/Bahamas
  • 2019 TravelPulse Travvy Awards Best Luxury Hotel/Resort- Caribbean/Bahamas- Silver
  • 2018 Guest Review Award 2018 from Booking.com
  • 2018 Travel Weekly Gold Magellan Award for Overall-Luxury Hotel/Resort for Hospitality
  • AAA Four Diamond Award 2018, 2019
  • 2017 Silver Sensatori Award for Wifi
  • 2017 Silver Sensatori Award for Bedroom Overall
  • 2017 Silver Sensatori Award for Bar Service
  • 2017 Bronze Sensatori Award for Restaurant Service
  • 2017 Bronze Sensatori Award for Hotel Condition & Cleanliness
  • 2017 Sensatori Award for Staff Service Overall
  • 2017 TripAdvisor Certificate of Excellence
  • 2017 TripAdvisor Silver GreenLeaders Award
  • 2016 Travelife Sustainability Gold Level Award- Azul Negril
  • AAA Four Diamond Award for Azul Negril 2016, 2017
  • 2014 Travel Weekly Silver Magellan Award for Hospitality and Beach Hotel- Azul Negril

El Dorado Royale

  • 2017 TripAdvisor Certificate of Excellence
  • 2017 TripAdvisor Gold GreenLeaders Award
  • 2017 Best Hotels in Mexico by U.S. News & World Report
  • Gold certification for Travelife sustainable tourism
  • 2014 TripAdvisor Certificate of Excellence
  • 2014 TripAdvisor Travelers’ Choice Awards – Top 25 Hotels for Romance in Mexico
  • 2012 Travel Weekly Gold Medal Award from Tui First Choice- Best Premier Accommodation El Dorado Royale
  • Expedia® Insiders’ Select™ 2012 hotel, one of Expedia.com top-ranked properties
  • Green Globe Certification for Sustainable Travel & Tourism 2012, 2014, 2016
  • AAA Four Diamond Award Winning Hotel 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
  • Quality Assurance Award from MLT Vacations for 2006, 2010, 2011
  • Wine Spectator’s Awards of Excellence at D’ Italia restaurant, 2010, 2011, 2015, 2016, 2017
  • Wine Spectator’s Award of Excellence at Fuentes restaurant, 2008, 2009, 2010, 2011, 2012, 2015, 2016, 2017
  • First Choice Gold Medal Award: Best Premier Accommodation 2011
  • First Choice Gold Medal Award: Top Gold Medal winner 2011
  • First Choice Gold Choice Award: Best Tropical Accommodation (Overall Winner), 2010
  • Thomas Cook – Marque of Excellence, 2004, 2005, 2007, 2008
  • RCI Excellence in Service, 2009
  • RCI Gold Crown 2005, 2006, 2007, 2008, 2009
  • First Choice – TUI Best Winter Accommodation, 2008
  • Gold Choice by First Choice, 2008
  • Voted Best Boutique Hotel Chain by Travel Weekly’s Reader’s Choice Awards, 2008
  • Received the Best Hotel for Romance Award by TripAdvisor Travelers, 2008
  • Voted one of the Top 100 hotels in the world by Conde Nast Traveler Readers, 2007
  • First Choice- TUI Hotel of the Year, 2007
  • Thomas Cook – Airtours-Best in Long haul, 2007
  • Expedia Insider’s Select, 2007
  • Beverly Clark’s Elite Wedding Collection, 2007
  • First Choice – World Travel Market Hotel of the Year, 2007
  • First Choice – World Travel Market Best Tropical Accommodation, 2007
  • First Choice – TUI Best Tropical Accommodation, 2006
  • Thomas Cook- Thomas Cook Best in All Inclusive Long haul, 2006
  • Thomas Cook Best Luxury Hotel, 2006, 2007
  • First Choice-Worlds Travel Market Best Tropical Accommodation, 2006
  • Vacances Transat Holidays, Transat Star Award Winner, 2004
  • Cristal Check Safety First 2004, 2005
  • Berwick Travel-Pinnacle Collection, 2005
  • Voted Best Hotel in the World by TUI Travelers
  • 4A Vacations – the Best New Resort
  • Berman Travel the Six Palm Tree Award
  • Cristal Check Safety First – Certificate of Achievement, HACCP Principles (Hazard Analysis Critical Control Points)
  • Travelife Sustainability Gold Level Award
  • Gold Award Best First Choice Premier 5 Sun Hotels (Top 5) by Thomson and First Choice

El Dorado Casitas Royale

  • 2018 Trip Advisor Travelers Choice Top Romantic Hotels in Mexico- 14th
  • 2018 Trip Advisor Top 25 Hotels For Romance in Mexico- 17th
  • 2018 Guest Review Award from Booking.com
  • 2017 TripAdvisor Certificate of Excellence
  • 2017 TripAdvisor Gold GreenLeaders Award
  • 2017 Best Hotels in Mexico by U.S. News & World Report
  • 2017 TripAdvisor Travelers’ Choice Awards- Top 25 Hotels in Mexico
  • 2017 TripAdvisor Travelers’ Choice Awards- Top 25 Hotels for Romance in Mexico
  • Gold certification for Travelife sustainable tourism
  • 2016 TripAdvisor Travelers’ Choice Awards-Top 25 Hotels in Mexico
  • 2016 TripAdvisor Travelers’ Choice Awards-Top 25 Hotels for Romance in Mexico
  • 2016 Silver Travvy Award for Best Honeymoon Hotel/Resort Overall
  • 2015 TripAdvisor Travelers’ Choice Awards-Top 25 Hotels in Mexico
  • 2015 TripAdvisor Travelers’ Choice Awards – Top 25 Luxury Hotels in Mexico
  • 2015 TripAdvisor Travelers’ Choice Awards – Top 25 Hotels for Romance in Mexico
  • AAA Four Diamond Award 2014, 2015, 2016, 2017
  • 2014 TripAdvisor Travelers’ Choice Awards – Top 25 Hotels for Romance in Mexico
  • 2014 TripAdvisor Certificate of Excellence
  • 2013 Conde Nast Travel Top 30 Resorts in the Cancun and Yucatan
  • 2012 TripAdvisor Travelers’ Choice Awards – Top 25 Hotels for Romance in Mexico
  • 2011 TripAdvisor Travelers Choice Awards- Top 10 Relaxation/ Spa Hotels in the Caribbean/ Mexico
  • MLT Vacations Quality Assurance Award, 2011 and 2013
  • 2012 Gold Travel Weekly Medal Award from Tui First Choice- Best Premier Accommodation El Dorado Casitas Royale
  • Green Globe Certification for Sustainable Travel & Tourism 2012, 2014, 2016 TripAdvisor Travelers Choice Awards
  • Quality Assurance Award from MLT Vacations for 2011
  • Named Top Ten Relaxation/Spa hotels in the Caribbean & Mexico by TripAdvisor’s Traveler’s Choice Awards 2011
  • First Choice Gold Medal Award: Best Premier Accommodation 2011
  • First Choice Gold Medal Award: Top Gold Medal winner 2011
  • First Choice Gold Choice Award: First Choice Premier Accommodation, 2010
  • Voted one of the Top 100 hotels in the world by Conde Nast Traveler Readers, 2007
  • Voted Best Hotel in the World by TUI Travelers
  • Received the Best Hotel for Romance Award by TripAdvisor Travelers
  • Silver award for Travelife sustainable tourism

El Dorado Maroma

  • 2020 Travvy Awards Gold for Best Honeymoon Hotel/Resort – Mexico
  • 2019 TravelPulse Travvy Awards Best All-Inclusive Resort- Spa & Wellness- Gold
  • 2019 Islands Best All-Inclusive Overwater Bungalows- Editor’s Choice
  • 2018 Trip Advisor Travelers Choice Top Romantic Hotels in Mexico- 18th
  • 2018 Trip Advisor Top 25 Hotels For Romance in Mexico- 22nd
  • 2018 Top 25 All-Inclusive Hotels in Mexico from Trip Advisor- 9th
  • 2018 Travel Weekly Gold Magellan Award for Luxury (Five-Star)-Presidential Suite for Hospitality
  • 2018 TripAdvisor Travelers’ Choice Awards – Top 25 Hotels for Romance Mexico
  • 2018 TripAdvisor Travelers’ Choice Awards – Top 25 All Inclusive Resorts Mexico
  • 2018 TripAdvisor Travelers’ Choice Awards – Top 25 Hotels Mexico
  • 2017 Conde Nast Traveler Reader’s Choice Awards – Top Resorts in Eastern Mexico
  • 2017 Travel Weekly – Gold Magellan Award – Hospitality, Luxury Hotel/Resorts
  • 2017 Travel Weekly - Gold Magellan Award - Hospitality, Beach/Resort Hotel
  • Wine Spectator’s Award of Excellence at Palafitos- 2017
  • 2017 TripAdvisor Certificate of Excellence
  • 2017 TripAdvisor Gold GreenLeaders Award
  • 2017 Best Hotels in Mexico by U.S. News & World Report
  • 2017 Travvy Silver Award for “Best All-Inclusive Adult / Couples – Mexico”
  • 2016 Conde Nast Travel Reader’s Choice Awards – Top 30 Best Resorts in Mexico (Caribbean Coast)
  • Gold certification for Travelife sustainable tourism
  • 2016 TripAdvisor Travelers’ Choice Awards-Top 25 Hotels in Mexico
  • 2016 TripAdvisor Travelers’ Choice Awards-Top 25 All-Inclusive Resorts in Mexico
  • 2016 TripAdvisor Travelers’ Choice Awards-Top 25 Hotels for Service in Mexico
  • 2016 TripAdvisor Travelers’ Choice Awards-Top 25 Hotels for Romance in Mexico
  • 2015 TripAdvisor Travelers’ Choice Awards – Top 25 Hotels for Romance in Mexico
  • 2015 Conde Nast Traveler’s Reader’s Choice Awards- Top 40 Best Resorts in Mexico
  • 2015 Condé Nast Traveler Top 20 Resorts in Mexico (Caribbean Coast)
  • 2015 Gold Travel Weekly Magellan Award Winner in the Hospitality Beach Resort/Hotel category
  • AAA Four Diamond Award 2015, 2016, 2017
  • 2014 TripAdvisor Travelers’ Choice Awards – Top 25 Hotels for Romance in Mexico
  • 2014 TripAdvisor Certificate of Excellence
  • 2013 Conde Nast Traveler World’s 100 Best Hotels
  • 2013 Conde Nast Traveler Top 30 Resorts in the Cancun and Yucatan
  • 2012 TripAdvisor Travelers’ Choice Awards – Top 25 Hotels for Romance in Mexico
  • Green Globe Certification for Sustainable Travel & Tourism 2012, 2014
  • 2012 TripAdvisor Travelers Choice Awards
  • 2011 Travel Weekly Magellan Awards for Loyalty Program and Eco-Friendly “Green” Resort/Hotel
  • Wine Spectator’s Award of Excellence at Sabores restaurant, 2010, 2011, 2012, 2016, 2017
  • Wine Spectator’s Award of Excellence at Mio restaurant, 2011, 2012, 2016, 2017
  • Best Hotel for Romance Award by TripAdvisor Travelers, 2009
  • Travel Weekly Silver Magellan Award – Best Beach Resort, 2009
  • Located on the famed Maroma Beach, one of Travel Channel’s Top Ten beaches in The World
  • Silver award for Travelife sustainable tourism
  • Best Boutique Hotel Chain by Travel Weekly’s Reader’s Choice Awards, 2008 – 2011
  • 2020 Travvy Awards Gold for Best Honeymoon Hotel/Resort – Mexico

Generations Riviera Maya

  • 2020 Travvy Awards – Silver for Best Family Hotel/Resort – Mexico
  • 2019 TravelPulse Travvy Awards Best Family Hotel/Resort- Mexico- Silver
  • 2018 Trip Advisor Travelers Choice Hotels for Families- 1st
  • 2018 Trip Advisor Top 25 Hotels for Families in Mexico- 15th
  • 2018 Top 25 All-Inclusive Hotels in Mexico from Trip Advisor-23rd
  • 2018 TripAdvisor Travelers’ Choice Awards – Top 25 All-Inclusive Resorts Mexico
  • 2018 TripAdvisor Travelers’ Choice Awards – Top 25 Hotels for Families Mexico
  • Wine Spectator’s Award of Excellence at Wine Kitchen - 2017
  • 2017 TripAdvisor’s Family Vacation Critic Favorite Award Winner
  • 2017 TripAdvisor Certificate of Excellence
  • 2017 TripAdvisor Gold GreenLeaders Award
  • 2017 Best Hotels in Mexico by U.S. News & World Report
  • 2016 Conde Nast Traveler Reader’s Choice Awards – Top 30 Best Resorts in Mexico (Caribbean Coast)
  • 2016 Travel Weekly Silver Magellan Award for Hospitality – Social Media
  • 2016 Travvy Award for Best Family Hotel/Resort Overall
  • 2016 Travvy Award for Best Resort, Mexico
  • 2015 TripAdvisor Travelers’ Choice Awards – Top 25 Luxury Hotels in Mexico
  • 2015 Conde Nast Traveler’s Reader’s Choice Awards- Top 40 Best Resorts in Mexico
  • 2015 Condé Nast Traveler Top 20 Resorts in Mexico (Caribbean Coast)
  • 2015 Condé Nast Traveler Top 100 Hotels & Resorts in the World
  • 2014 Travel Weekly Gold Magellan Award for Hospitality, Pool Design
  • 2014 Travel Weekly Silver Magellan Award for Family Resort
  • AAA Four Diamond Award Winning Hotel 2014, 2015, 2016, 2017

Hidden Beach Resort

  • 2017 TripAdvisor Certificate of Excellence
  • 2017 TripAdvisor Gold GreenLeaders Award
  • Gold certification for Travelife sustainable tourism

Nickelodeon Hotels & Resorts Punta Cana

  • 2020 Travvy Awards – Silver for Best Family Hotel/Resort – Caribbean / Bahamas
  • 2019 Best Hotels Rankings by U.S. News - #10 in Best Punta Cana Hotels
  • 2019 TravelPulse Travvy Awards Best Family Hotel/Resort- Caribbean/Bahamas- Gold
  • 2019 Islands All-Inclusive Awards- Editor’s Choice
  • 2018 Trip Advisor Travelers Choice Top Family Hotels in Caribbean- 1st
  • 2018 Trip Advisor Top 25 Hotels for Families in the Caribbean- 14th
  • 2018 Guest Review Award from Booking.com
  • 2018 Travel Weekly Silver Magellan Award for Overall-Family Resort/Hotel for Hospitality
  • 2018 Green Globe Certification for Sustainable Management & Operation
  • 2018 TripAdvisor Travelers’ Choice Awards – Top 25 Hotels for Families Mexico
  • 2017 Travel Weekly - Gold Magellan Award Winner – Hospitality, Family Resort/Hotel
  • 2017 TripAdvisor Certificate of Excellence
  • 2017 TripAdvisor Silver GreenLeaders Award
  • 2017 Travvy Silver Award for “Best All-Inclusive Family Resort – Caribbean / Bahamas”
  • 2017 Cheap Caribbean Noble Beach Prize for “Best Kidtivities- Nick Place”

Sensatori Resort Punta Cana

  • 2017 Gold Sensatori Award for “Wifi”
  • 2017 Bronze Sensatori Award for “Bedroom Overall”
  • 2017 TripAdvisor Silver GreenLeaders Award
  • 2017 Long Haul Conference Award for “Best Service in Destination”
  • 2017 Long Haul Conference Award for “Best Sensatori”

Sensimar Seaside Suites, formerly El Dorado Seaside Suites

  • 2018 Trip Advisor Top 25 All-Inclusive Resorts in Mexico- 17th
  • 2018 TripAdvisor Travelers’ Choice Awards – Top 25 All-Inclusive Resorts Mexico
  • 2017 TripAdvisor Certificate of Excellence for El Dorado Sensimar Seaside Suites
  • 2017 TripAdvisor Certificate of Excellence for El Dorado Seaside Suites
  • 2017 TripAdvisor Gold GreenLeaders Award
  • 2017 Best Hotels in Mexico by U.S. News & World Report
  • 2016 Conde Nast Traveler Reader’s Choice Awards – Top 30 Best Resorts in Mexico (Caribbean Coast)
  • 2016 Travel Weekly Silver Magellan Award for Hospitality - Pool Design
  • Gold certification for Travelife sustainable tourism
  • 2016 TripAdvisor Travelers’ Choice Awards-Top 25 All-Inclusive Resorts in Mexico
  • 2015 Condé Nast Traveler Reader’s Choice Award for Naáy Spa
  • 2014 TripAdvisor Travelers’ Choice Awards – Top 25 Hotels for Romance in Mexico
  • 2014 TripAdvisor Certificate of Excellence
  • AAA Four Diamond Award Winning Hotel for El Dorado Seaside Suites 2016, 2017
  • AAA Four Diamond Award Winning Hotel for Sensimar Seaside Suites 2014, 2015, 2016, 2017
  • 2013 Conde Nast Travel Top 30 Resorts in the Cancun and Yucatan
  • MLT Vacations Quality Assurance Award, 2013
  • 2012 Green Medal Award from Thompson- Achievement in Sustainable Tourism Initiatives El Dorado Seaside Suites
  • 2012 Gold Medal Award from Tui- Best Couples Accommodation
  • Green Globe Certification for Sustainable Travel & Tourism 2012, 2014, 2016
  • Best Boutique Hotel Chain by Travel Weekly’s Reader’s Choice Awards, 2008, 2009, 2010, 2011, 2012
  • Wine Spectator’s Awards of Excellence at Vida Garden Grill restaurant 2008, 2009, 2010, 2011, 2012
  • 2011 Travel Weekly Magellan Awards for Loyalty Program and Eco-Friendly “Green” Resort/Hotel
  • Wine Spectator’s Awards of Excellence at Mia Casa restaurant 2011, 2012, 2016
  • Wine Spectator’s Awards of Excellence at Culinarium restaurant, 2016
  • Thomson Gold Medal Award: Best Couples Accommodation 2011
  • Thomson Gold Medal Award: Overall winner 2011
  • First Choice Gold Choice Award: First Choice Premier Accommodation, 2010
  • Gold Choice – Chic and Unique accommodation by First Choice, 2008
  • Forbes.com named it one of the most romantic hotels in the world
  • Travelife Sustainability Gold Level Award
  • Overall winner in Best First Choice Premier 4 Sun Hotel by Thomson and First Choice

TUI Sensimar Kalamota Island Resort

  • 2018 TripAdvisor Travelers’ Choice Awards – Top 25 Hotels for Romance in Croatia
  • 2017 TripAdvisor Certificate of Excellence
  • 2017 TripAdvisor Travelers’ Choice Awards- Top 25 Hotels for Romance in Croatia

Sensimar Makarska

  • 2018 TripAdvisor Travelers’ Choice Awards – Top 25 Hotels in Croatia
  • 2017 TripAdvisor Certificate of Excellence
  • 2016 TripAdvisor Travelers’ Choice Awards-Top 25 Hotels in Croatia

Allure Chocolat Hotel by Karisma Hotels & Resorts

  • 2018 TripAdvisor Top 25 Romantic Hotels in Colombia- 21st
  • 2018 TripAdvisor Travelers’ Choice Awards – Top 25 Hotels for Romance Colombia
  • 2017 TripAdvisor Silver GreenLeaders Award
  • 2017 TripAdvisor Certificate of Excellence
  • 2017 TripAdvisor Travelers’ Choice Awards- Top 25 Hotels for Romance in Colombia
  • 2017 TripAdvisor Travelers’ Choice Awards- Top 25 Hotels for Service in Colombia
  • 2016 TripAdvisor Travelers’ Choice Awards-Top 25 Most Popular Hotels in Colombia
  • 2016 TripAdvisor Travelers’ Choice Awards- Top 25 Hotels for Service
  • 2015 TripAdvisor Travelers’ Choice Awards-Top 25 Hotels in Colombia
  • 2015 TripAdvisor Travelers’ Choice Awards-Top 25 Hotels in South America
  • 2015 TripAdvisor Travelers’ Choice Awards-Top 25 Hotels for Romance in South America
  • 2015 TripAdvisor Travelers’ Choice Awards-Top 25 Hotels for Service in Colombia

Allure Bonbon Hotel

  • 2017 TripAdvisor Silver GreenLeaders Award
  • 2017 TripAdvisor Certificate of Excellence

Wind Resort Montenegro

  • 2017 TripAdvisor Certificate of Excellence

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  • 2020 Global Traveler’s named #4 of top 10 Best All-Inclusive Resort
  • 2020 Travvy Award Gold for Best Hotel Chain Overall
  • 2020 Travvy Award Gold for Best Hotel Chain All-Inclusive
  • 2019 Readers Award for Best Hotel Restaurant in Mexico by Mexico Food and Travel  
  • 2019 Latin America’s 50 Best Restaurants by The World’s 50 Best– Ranked #32 out of 50 Restaurants
  • 2018 Latin America’s 50 Best Restaurants by The World’s 50 Best – Ranked #34 out of 50 Restaurants
  • 2019 TravelPulse Travvy Awards Best Hotel Chain All-Inclusive- Silver
  • 2018 Recommend Best All-Inclusive Luxury Chain- Gold
  • 2018 Recommend Best All-Inclusive Cuisine- Gold
  • 2017 TUI Environmental Champions
  • 2017 Travvy Silver Award for “Best Hotel Group – All-Inclusive”
  • 2016 Travel Weekly Reader’s Choice Awards for boutique hotel chain – Karisma Hotels & Resorts
  • 2016 AAA Four Diamond Award
  • 2016 Travvy Award for Best Overall Hotel, Mexico
  • 2015 Travel Weekly Silver Magellan Award- Hospitality, Loyalty Program for Karisma Hotels & Resorts
  • 2013 Travel Weekly Gold Magellan Award- Hospitality, Loyalty Program for Karisma Hotels & Resorts
  • 2012 Travel Weekly Gold Magellan Award - Gourmet Inclusive Honeymoon and Anniversary Consultant Program & Packages
  • 2012 Travel Weekly Gold Magellan Award - Overall Social Media Campaign
  • 2013 Travel Weekly Silver Magellan Award – Eco-Friendly Resort
  • 2011 Travel Weekly Gold Magellan Award - Best Travel Agent Loyalty Program for GIWC
  • 2011 Travel Weekly, Gold Magellan Award - Eco-Friendly/Going Green resort category for Karisma Hotels & Resorts
  • 2010 Travel Weekly Silver Magellan Award-Web Marketing/Advertising
  • 2009 Gold Magellan Award- Best Travel Agent Loyalty Program
  • Voted Best Boutique Hotel Chain by Travel Weekly’s Reader’s Choice Awards, 2008, 2009, 2010, 2011, 2012, 2014, 2015

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  • 2015 Gold Travel Weekly Magellan Award Winner in the Hospitality TV Commercial category- Azul Hotels and El Dorado Spa Resorts
  • 2015 Travel Weekly Silver Magellan Award – Hospitality, Family Resorts for Azul Hotels
  • 2014 TripAdvisor Certificate of Excellence
  • 2012 Travel Weekly Gold Magellan Award - Overall Family Resort for Azul Hotels
  • 2012 Travel + Leisure Smitty Award – Social Media
  • 2010 Monarc.com Canadian Travelers Choice Award
  • Vacances Air Canada Vacation, 2005 Partner Recognition Day, May 2005
  • Most Improved Achievement in Sustainable Tourism by Thomson and First Choice

Karisma Hotels & Resorts®

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